How do I remove the "Sent on behalf of" header?

When sending your campaigns, you may find that an additional header is added to the top of your outgoing messages. In Outlook the “From” area will show the name of your account with us, the domain name of the mail server that sent the message, the words “sent on behalf of,” and your specific From email address. In Gmail there is a similar message, although the wording is slightly different.

Why does this header exist?

We allow all of our clients to enter any confirmed email address they like as the “From” sender address for each campaign—however, this also means that the emails you send using our platform will actually be sent from a different domain (one of our mail servers) than the domain that is listed in your custom From email address.

Although the From address is set to anything you choose, for example “info@mydomain.com,” the email message actually originates from a mail server with a domain name of something like “ezsend.email.” Outlook and Gmail display a header message to tell recipients that the email was sent with a From address that differs from the address of the actual mail server, because this can sometimes indicate a message has been “spoofed” or “faked.” Since we've properly authenticated your emails, there's no need to worry about this negatively affecting your messages. This header doesn't “hurt” or “help” your deliverability, it's just an informative message to recipients at Outlook and Gmail.

Many DreamCampaigns users prefer to remove the “Sent on behalf of” header because it looks messy or may be confusing. It's very easy to remove the header and there are no negative consequences of doing so.
 

How do I remove the header?

The “sent on behalf of” text in your message header can be removed by setting up a sending domain. This will make the heading of your messages appear a little more clean and only your own From email address will be displayed (the name of our mail server will not be displayed).